PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND ACCESSING OUR SERVICES.
​
Welcome to PATH Counselling Ltd. If you continue to browse and use this website and/or services, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern PATH Counselling Ltd.’s relationship with you. We recommend that you print a copy of these terms for future reference. If you do not agree to these terms of use, you must not use our site and/or services.
The content of this website and/or services is for your general information and use only. It is subject to change without notice. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
​
Our liability
PATH Counselling Ltd. is a private counselling and therapeutic service. The therapy provider shall at all times be our counsellor Mr Mahdi Ahmed. Mr Ahmed is a self-employed regulated counsellor by their respective regulatory bodies. Mr Ahmed follows these terms and conditions and therapeutic contract which will be formed between you and him.
PATH Counselling Ltd. is the name of the service, however, and administrative elements of the service are all provided by both Capital Office Ltd and Mr Mahdi Ahmed himself. PATH Counselling Ltd will not accept liability for any loss or damage resulting from contact or work with Mr Ahmed. Any complaint should be raised with Mr Ahmed in the first instance.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site and/or apps or to your downloading of any content on it, or on any website and/or app linked to it.
Bookings
Payment for your first session will be taken upon completion of an initial assessment and agreement with your counsellor. Please therefore have your credit or debit card details at hand during this assessment.
Refunds/Cancellations
If any appointment is cancelled 48 hours or more before your session, we will refund the full amount paid. There is no refund for any appointment cancelled with less than 48 hours’ notice; this is also the case for any missed sessions. If a client is late to either face-to-face or online therapy by 10 minutes or more, on more than one occasion, the time will be deducted from the session and a full fee will be incurred. If for any reason you have not entered the virtual waiting room within 10 minutes of the start of a 40-minute session, or within 15 minutes of a 50- minute session, the session will automatically end and will be deemed as a missed session and full fee will be incurred. In exceptional circumstances a counsellor may have to cancel your
appointment – if this occurs you will receive a full refund for that session. Please note that if you join any session under the influence of drugs or alcohol, or become abusive, insulting, disruptive or unreasonably during the session the counsellor will be entitled to terminate the session and you will remain liable for the payment of the session.
Timing of Sessions
Face-to-face sessions will last for either 40 minutes (initial) or 50 minutes (therapy; counselling or CBT).
Zoom/Online sessions will last for 40 minutes irrespective of initial assessment and therapy (counselling or CBT)
Fees
The fee for an initial assessment is free for 40 minutes (online and face-to-face).
Ongoing sessions last:
Counselling:
£60 Per session (50 minutes - face-to-face)
£45 Per session (40 minutes - online/zoom)
CBT:
£50 Per session (50 minutes – face-to-face)
£35 Per session (40 minutes – online/zoom)
Website content
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. We acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent of the law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any services or information available through this website meet your specific requirements. The site content is not intended to amount to advice on which you should rely or a tool for diagnosis. You must obtain professional or specialist advice before taking, or refraining from, any action based on the free content on our site.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites and apps. We will not be liable for any loss or damage that may arise from your use of them.
This site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
​
Accessing our site
Access to our site is made available free of charge, although services are charged for and must be enquired about further to ensure it is right for you.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted temporarily. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
Linking to our site
You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site or app. We reserve the right to withdraw linking permission without notice. If you wish to make any use of the content on our site other than that set out above, please contact us in the first instance.
Applicable law
Your use of this website and our services and any dispute arising out of such use of the website and/or services is subject to the laws of England.